Shipping & Delivery

1、shipping methods

There are three shipping methods we will use, including expedited shipping, standard shipping, super savings shipping. We will arrange the best Courier according to your choice of shipping method and shipping address.

We support the following shipping courier:

1) Expedited Shipping:

Shipping Courier including DHL & UPS;

2) Standard Shipping:

Shipping Courier including DHL & EMS & Aramex & UPS & TOLL & TNT & e-EMS & USSF & DPD;

3) Super Savings:

Shipping Courier including Epacket & Yodel & AirSmall & DHL packet & BPost;

2、Shipping Cost

We provide economical parcels, standard transportation and expedited transportation. Different countries and different weight segments have different logistics fees and transportation time. The address page in the shopping process has detailed price and shipping time instructions. We have regular or long-term free shipping activities. During the event, orders that meet the conditions of the event can enjoy the services.

Shipping time is estimated and commences from the date of shipping, rather than the date of order, and can take longer than expected date due to invalid address, customs clearance procedures or other causes.

3、Customs & Import Tax

Customs is a government agency responsible for regulating shipments entering a country or region. All shipments being sent to and from a country or region must clear customs first. It's always buyer's responsibilities to clear customs and pay the relevant custom duties.

In most countries, however, you have to pay taxes or duties on imported goods. Sometimes goods under a certain value, or in certain categories, do not incur taxes.

The rules are different in every country. Unfortunately there is no way for us to know the rules, regulations, customs, traditions, practices, loopholes, schemes, systems, paperwork, codes, laws, or rulings of every single country.

Therefore, we cannot, and will not, offer advice about taxes in your country. As the buyer, it is your responsibility to find out that information before you order.

If you have to pay import taxes and/or additional duties and sales taxes, then you would have to pay that to the courier upon receipt of the package(s). We can't calculate this for you or you cannot pre-pay it. If you are drop-shipping or sending a gift item to someone, please make sure they are aware of the possibility of having to pay taxes when receiving the goods.

Please find out as much as you can about your import taxes in your own country before completing your order. If you have questions or requests about tax, please contact our customer service email: service@janewig.com.

4、Countries We can Ship to

Janewig can ship single item sample or large orders in most of the world.

You'd better note the import tax condition in your own country before ordering.

Except for some special countries, we can deliver it to most regions. For details of special countries, please check our Trade Control Policies.